Shipping policy

Below you will find an overview of our shipping costs per country, estimated delivery times, information about the courier services used, and how you can track your order. 

Processing time:

Orders placed before 11:00 PM (Greenwich Mean Time (GMT), London) will be processed the next business day (Mon - Sat).

Transit time:

The transit time of your order is usually 4-7 business days (Mon - Sat) depending in your location within the United Kingdom.

Order tracking:

Once an order has been shipped, you will receive an email with a link to the track and trace information of your order. This allows you to easily track your order and see when you can expect it.

Shipping:

Returns

If you are not satisfied with your order, please contact us within 30 days of receipt support@thelivary.co.uk for further instructions on returning your order. Please note that the shipping costs for returns are at your own expense.

Tips:

We are not responsible for any delays or damage during transportation. We recommend that you check your order within 24 hours of receipt and contact us if any problems arise.

Contact:

If you have any questions about our shipping policies, please contact us at support@thelivary.co.uk. We will do our best to answer your questions as quickly as possible.

The Livary

support@thelivary.co.uk
+447575898326